Return & Warranty

RAFFIR FOSSIL WARRANTY/RETURN POLICY

We recommend using great care with the fossils.  They are organic natural materials, although stabilized to the highest quality, no hammering or handsaw should be done to these materials.  We recommend cutting Raffir Fossils wet with diamond blade saws, sanding with silica oxide belts. Raffir fossils can be worked on a CNC. But always take great care in processing.

We can help with problems that may occur throughout the working process.  Just give us a call.

We will exchange any unused piece for another variation.

 

RAFFIR COMPOSITE WARRANTY/RETURN POLICY

These are strong materials.  We will exchange for a new piece if any breakage occurs during processing of the composite materials. We recommend using wet diamond blades to cut the composites, although you can also use even a band saw. They can be easily worked on a CNC.

We will always exchange/refund pieces on a per order basis.  Damaged or pre processed materials void warranty.

We can help with problems that may occur throughout the working process.  Just give us a call.

 

RAFFIR WOODS WARRANTY/RETURNS POLICY

These woods are stabilized to the highest quality, but again they are organic materials.  We do not recommend cutting or grinding the Raffir woods wet.  Please do everything dry. When cutting or grinding Raffir Woods keep them as cool in temperature as possible. Overheating will cause the material to warp.

We will always exchange/refund pieces on a per order basis. We can help with problems that may occur throughout the working process.  Just give us a call.